Brilliant Bicycle Safety Light System!


 		   Here are some Frequently Asked Questions about Hokey Spokes:    
What color combination works best?
Any selection is eye-catching! It is a matter of personal taste but three different colors on one wheel seems to work best.
Which is the most popular Hokey Spoke?
    The most popular Hokey Spoke is the Rainbow, a combination of  different LEDs all on one blade: 4 Reds, 3 Greens, 3 Yellows, 3 Orange and 3 Blue LEDs    
How many Hokey Spokes do I need on one bicycle wheel?
    We have experimented with one, two, three, even as many as six! One may create an imbalanced wheel at higher speeds. Two Hokey Spokes mounted opposite (180 degrees) of one another would balance it but you have to go 20kph to get the full visual effect. Having three different Hokey Spokes on one wheel (spaced at 120 degrees apart) gives the best visual effect at 12kph. You can load as many as six or more but you don't seem to have better images. So we recommend three on each wheel.    
Why are the Blue and the White Hokey Spokes more expensive?
    It has to do with the individual cost of the Blue or white LED light from the supplier. Since there are Blue  LEDs on the Rainbow Hokey Spoke, the price is a little higher.    
What makes the Hokey Spoke work?
    Each Hokey Spoke contains a microprocessor chip which runs on specially patented software developed by the inventor, Dave Hoch. At the base of the Hokey Spoke there is an LED emitter which sends out an infrared signal allowing it to "talk" with all of the other Hokey Spokes installed on that wheel. When you turn on one Hokey Spoke, they all turn on. When you shut off one Hokey Spoke, they all turn off. There are no wires between the Hokey Spoke blades.    
I have one Hokey Spoke that blinks when it is turned off. Why is that?
With the first version of Hokey Spokes the inventor, Dave Hoch, wrote the software so that the one LED would blink when the unit was shut off as a battery indicator. Dead batteries left in the battery chamber could eventually leak and damage your Hokey Spokes beyond repair, voiding the one-year limited warranty.  The blinking LED consumes very little power and will not drain your batteries but people thought they would. Mr. Hoch later changed the software to remove the blinking LED. The only other change was on the blue cap that went from a pressure spring to a brass plug designed to tighten the batteries in the battery chamber. Other than that, your Hokey Spokes are all the same! Just be sure to remove dead batteries to protect your Hokey Spokes!
 
I turned on my Hokey Spokes and now they are on and they won't shut off. What's the problem? 
In "Program" mode, the spokes will not turn off when you press the PWR key. You must press PWR-SEL 
keys at the same time to get the spokes out of  programming mode first. Another solution is to remove the 
batteries, reinsert the batteries and then PWR up again. (See second solution below...)
I turned on my Hokey Spokes and now they are on and they won't shut off. What's the problem?
We've noticed, too, that sometimes a Hokey Spoke will not turn off. In examining this, it requires three 1.5 volt batteries for a total voltage of 4.5 volts. When we check the voltage of a Hokey Spoke that would not shut off, it measured 3.0 volts (the total of all three AA batteries). Hence, when your batteries begin to fail, there is not enough voltage for it to work properly. It will not respond to the infrared signals from other Spokes on your bike and is sluggish or refuses to power down... Try replacing all three batteries and it will work just fine. 
Are Hokey Spokes difficult to install?
    Not at all.  You may want to carry a small Phillips head screwdriver but you can put them on and take them off in minutes using a Phillips screwdriver.    
How do I program the graphics on Hokey Spokes?
    You don't.  Each Hokey Spokes comes with a pre-programmed microprocessor that contains six different images. You  turn one on, they all light up, and once every 10 seconds or so, the image patterns change on all of your Hokey Spokes as they communicate with each other.    
How do I enter text messages?
    You may enter text messages manually by using the PWR and SEL keys. Instructions are on the back of the insert card that comes with each Hokey Spoke. You may download an Instructional Sheet for more detailed information.

DOWNLOAD
INSTRUCTIONS

  
Can I use Loctite on my Hokey Spokes to keep the screws tight?
Absolutely not! There are dangerous chemicals in Loctite that interact with the plastic resins used on the Hokey Spoke housings. It dissolves the plastic and will cause permanent damage. While some people think this will keep Hokey Spokes on "tight", it has the opposite effect. When properly installed, Hokey Spokes will not come off the spoke. Check your attachment screws occasionally to make sure they are tight at all times.
Where can I buy my Hokey Spokes?
Right now, you can purchase them from www.hokeyspokes.co.za. We are in the process of setting up resellers in South Africa. If you would like your bicycle dealer to sell Hokey Spokes in your community, please tell them about Hokey Spokes, then email us with their name, phone number and email address. We will invite them to become a Hokey Spokes reseller so people in your neighborhood can buy them locally.
If I order on-line, how long will it take to get my Hokey Spokes?
We take pride in shipping the same day your payment has cleared through our bank account (before 3pm SA time) Transfers clear sooner than cheques, so are usually preferable and more popular. Orders are sent to physical addresses via Next Day Service, so your Hokey Spokes should arrive in main center cities the day after payment has cleared! This is usually 3-4 days of you making your payment. Deliveries are made Monday through Friday, and main center cities are classified as Jo'burg, Pretoria, Cape Town, George, PE, East London, Durban, Pietersburg, Bloemfontein and Nelspruit - If you are not based in one of these centers, it may take an additional day, but you will receive your Hokey Spokes!
What is your policy on returns if I have a problem?
At Tally-Ho Marketing CC, all sales are final with the exception of mechanical defects. Hokey Spokes (purchased from us) have a one year limited replacement warranty.  Please read our  Returns Policy for more information.
Who are you guys?
Hokey Spokes were brought to South Africa by Angel Dawson through Tally-Ho Marketing CC. In believing that the product would offer cyclists in South Africa some much-needed visibility and added safety - along with a fresh and fun spin she pursued the idea of importing Hokey Spokes into South Africa.  Carole and Richard Barnes the owners of Hokey Spokes patents and trademarks, entered into an agreement with Angel and Tally-Ho Marketing CC. Hokey Spokes were invented by David Hoch, and Richard Barnes was involved in their development.
The rest is history ...

Back to Main Menu